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iTunes library corrupt #apple #QNAP #NAS #iTunes


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If like me, you happen to have been an early adopter of Apple technology, your iTunes library has probably massively outgrown your Powerbook G4. Like me, you probably bought a new Macbook pro, stuffing further hard earned $$$ into the Apple machine.

If you outgrew that and refused to lay out any more cash, because you were fed up with the lack of support and bad attitude of Apple, not to mention the lamentable changes to the OS (Snow Leopard RIP) you might have bought yourself a QNAP NAS.

All went well as I moved my iTunes library across, freeing up precious space on my 500Gb hard drive, until one day iTunes decided to not open and corrupted the library.

Fortunately I had been backing up my ITunes Library files, so here was my quick fix:

Delete the iTunes Library.itl file, and rename the iTunes Library (damaged) file to iTunes Library and add the extension itl

Fire up iTunes again and everything was back to normal albeit I lost a couple of weeks of metadata, no of plays, skips, last played etc..since my last backup.

Thank goodness for backups and the QNAP NAS!

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Due to a larger than normal volume of requests…#customerservice #unemployment #corporate #greed


To be honest I should have started this thread a long time ago but better late than never I suppose. I intend to add on an ‘as necessary basis’

So basically my thoughts are that any company that responds with the expression

“Due to a larger than normal volume of requests”

or similar type statement, actually knows that they are not providing an efficient customer service. (Note, customers are the people that keep your business alive)

So the solution is to put your corporate hand in your pocket, pay the CEO a few million less and take on some more staff, thus helping reduce unemployment, improving the nations self worth, giving back to society, give your government a bigger tax take and above all, reduce customer annoyance.

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1. 29th May 2014 Your feedback is important to us. Due to a larger than normal volume of requests, you should expect to receive a personal response from a Starbucks customer service representative in 4-5 business days. (In fairness I received a satisfactory response within 24 hours)